Sewage backup isn’t like a regular flood — the water carries bacteria, viruses, and other contaminants that make cleanup a health issue, not just a property one. It can happen for a handful of reasons: a clogged main line, tree roots breaking into old pipe, a municipal system overwhelmed by heavy rain. Whatever caused it, the water shouldn’t sit any longer than absolutely necessary.

Our technicians treat every sewage call as a contamination job first. That means containing the affected area before anything else, so the problem doesn’t spread through your HVAC system or into unaffected rooms. Once it’s contained, we extract the contaminated water, remove anything that can’t be safely disinfected, and sanitize every surface it touched.

We don’t call a sewage job finished just because it looks clean. Swab testing after decontamination confirms the area is actually free of bacteria — a step worth insisting on, since sewage exposure that isn’t fully resolved can cause health problems well after the water’s gone.